Repair & Services
Expert Watch & Jewelry Services
Your One-Stop Jewelry Repair Shop!
At The Jewelry Center, we provide expert watch and jewelry services at an affordable price. From watch battery replacements, ring resizings, complete overhauls, custom restorations, we’ve seen and done it all! Take a look through some of the services we specialize in below. Not near one of our stores? No problem! Head to RepairTJC.com for watch repair and jewelry services by mail.
Google Rating
5.0
Based on 3272 reviews
The Jewelry Center
5.0
Kaitlyn Rose
01:38 04 Feb 23
Kind-hearted staff were amazing to a client of mine when we visited the store. Thank you to the staff who showed grace and kindness to us!
Brad Schroeder
16:32 03 Feb 23
Mike has a great wealth of knowledge. Prices are fair and service was great. Will do more business with them in the future.
Marge Class
18:26 02 Feb 23
The staff is very friendly and so helpful. Restored my ring to it’s original beauty - actually even better
Mary Rayniak
01:49 02 Feb 23
We had a local jeweler for many years. Totally trustworthy, dependable & more than fair in price. Time went on, circumstances in their family changedand they eventually closed their doors. We not only lost our jeweler, we lost some dear friends. Years later when my Wedding Ring needed repair, we weren't exactly sure where to turn. Who do you trust in a world that seems to have forgotten how. Our son, who lives in Burlington, Wi. highly recommended the Jewelry Center. We found them friendly & eager to help. They inspected several of our other pieces. Took my wedding ring in for repair. It looks beautiful. We feel confident we've found a new home here. Thank You!
Rachel Grace Boehmer
23:28 01 Feb 23
We've been to the Jewelry Center a handful of times. I got my wedding and engagement rings sized here, my husband got 2 of his rings sized here, he bought me a gift from here and today I had a necklace re-sized. Every single experience here has been a 10/10. Everyone is knowledgeable and experienced. They take extra care of the jewelry and ensure you are satisfied. I definitely recommend The Jewelry Center for all your needs! 10/10
Mary Rose
12:43 30 Jan 23
Beautiful jewelry! I saw an Absolutely Beautiful pair of rose gold Cross earrings there a few weeks back, and Lucky fir me no one had purchased them yet. Wrll, once again with some Amazing help from Patty, they were still available, and I was able to give myself the Most Perfect 60th birthday present! Patty Always gives the Most Fantastic customer service! I couldn't have asked for anyone Better to take care of me! Thank you!!
Gail Larson
19:40 28 Jan 23
We brought in some gold and we were given a very fair deal. We also looked at some rings. We will be back for a future purchase. We were helped by the store manager, Mike Prokop. He took great care of us!
Thomas Wolf
16:20 28 Jan 23
Had battery replaced on watch. Very friendly service. Would definitely visit again.
Mercedes Mullen
20:46 27 Jan 23
I will never go anywhere else for Jewelry purchases and repairs THE BEST STAFF AND PRICES!!
Debbie Hahm
01:15 27 Jan 23
I had a beautiful antique ring that I inherited. I wanted so much to wear this ring. However it was too small. I sat for months wondering what I should do. I didn't want to give up the ring, nor did I want to sell it. I decided to go to the Jewelry Center to have it sized. Very happy that I did. Get my ring today. They sized it and it's perfect. They also cleaned it and it looks so beautiful. Thank you so much. You guys and gals are so great. I will be back for sure
ed vasquez
22:05 26 Jan 23
They are really friendly they did a good job in my watch thank you I definitely welcome back
Lynn Burmester
16:06 25 Jan 23
Fixed my ring which needed new prongs. Came back looking better than ever.
Mark Theriault
22:10 24 Jan 23
Beth was great! She made engagement ring shopping a pleasant experience from start to finish. Store has a small business vibe. The sales staff was attentive and the owner was on the sales floor every time I was there. I would recommend!
Lynn Mosser
21:43 24 Jan 23
Our go to jewelry store! Vicki helped us pick a beautiful ring to replace my wedding set that I sadly cannot wear anymore. Can’t wait til next week to pick it up!!❤️
judy In WI
20:34 24 Jan 23
Great business! Friendly, knowledgeable staff. Beautiful selection of any type of jewelry you could be possibly looking for.
Doreen Nehmer
13:15 24 Jan 23
Great customer service! The repair was done quickly and perfectly!! The price was reasonable too! I will definitely return for future repairs and cleanings!!
Monica Mora
22:18 20 Jan 23
Very friendly. I had three watch batteries changed and the price was 60% less than Batteries Plus. I was in and out in less than 15 minutes. There jewelry was amazing. They had beautiful Cameos and I saw Masontic rings.I would definitely recommend them to everyone.
Jamie C
20:56 20 Jan 23
always helpful! always quick & timely. my go to watch adjustment local. gorgeous jewelry too!
Julie Campbell
22:37 19 Jan 23
Exception service! Always helpful and patient with those of us who are indecisive. Beautiful selection of jewelry!
Connie Eckert
19:58 19 Jan 23
The Jewelry Center in Burlington have extremely helpful, curtiousemployees. Will be back!
David Burman
17:51 19 Jan 23
Wonderful & quick visit to The Jewelry Center when I needed a watch battery for my Bulova & my Citizen watch needed repair to the band. They were very friendly & helpful even though they were busy.While I’ve been to this building many times I never realized there was such a comprehensive full-service jeweler there with engagement rings, pendants & many watches to pick from. They are upstairs at the end of the hall. I’ll certainly be back now that I know they are here.
Pam Pieper
02:13 19 Jan 23
Had some work on my jewelry. They did a great job and I would recommend them to everyone . Very friendly and helpful. I would go back for purchase or repairs !😊
Lisa C
23:48 17 Jan 23
Great customer service, very friendly, got my rings resized and soldered and it looks beautiful!
Mark Schwartz
23:00 17 Jan 23
I had 2 watch bands that needed to be shortened sound the wrist. They took 2 links out very quickly and the watches fitjust fine. Thank you so much. Mark Schwartz
Richard Foster
21:52 17 Jan 23
Dean and the entire crew at the Jewelry Center go above and beyond to make your shopping experience a pleasurable one. There are several excellent salespeople willing to help but Vickie is been outstanding. She is the type of person that you want representing your business and handling your jewelry needs.11/3/22 I need to do an update to my original post. I have been a customer at The Jewelry Center for many years, and just when I think they can’t be anymore helpful they move the bar higher.Vickie has always been most helpful but all the other sales associates go out of their way to make your experience an enjoyable one.1/17/23 I have to single out Beth for her excellent service today. She went out of her way to make sure she gave me several options to select from and offered her opinion on what she felt what would work best. Dean is very fortunate to have such an outstanding sales force.
Matt
21:03 17 Jan 23
We had such a wonderful experience. Sunny was our sales associate. She was honest and forthcoming about the jewelry selections we made. She did not try to upsell us, nor did she try to cut our time short. She was terrific. Their jewelry selection is absolutely beautiful. I would highly recommend The Jewelry Center in Greenfield.
Olivia El-Amin
21:12 14 Jan 23
Very polite and accommodating especially Beth she's very friendly and helpful and knowledgeable of the products. The Jewelry Center is the best.Olivia El-Amin
Dorothy Koepsell
21:53 13 Jan 23
The lady with whom I spoke was friendly,knowledgeable, and very helpful.
Kylie Jaworski
20:50 13 Jan 23
Vikki was fantastic!! She always explains the different wear on each piece and knows what complements each person. She also is always friendly and has a smile on her face. We love coming to the jewelry center especially when Vikki is there.
Luke Maier
17:20 13 Jan 23
Awesome staff, Vicki helped me out so much when it came down to pricing. I walked out shocked and extremely happy. Well deserved 5-star!
Bonnie Burmesch
16:20 13 Jan 23
The ladies were very helpful and even shared their wedding experiences. Since that is what I came in for. A mother of the bride earrings and bracelet. Not pushy at all!
Tiffany Early
23:30 12 Jan 23
Vicki was wonderful! She helped me find a beautiful ring to represent my daughter!
Robert Hampton
19:28 12 Jan 23
The salespeople were thoroughly professional in their knowledge and presentation. They were upbeat and personal in their interest in the customer. I'm well satisfied by the experience and with what I'm wearing on my ring finger.
Terry Hubbard
17:16 12 Jan 23
Went in to have battery replaced in my watch. They saw it in my hand coming in, one lady took it immediately to replace it, and the other lady took my information and payment. I was out within 5 minutes. Phenomenally friendly and professional. Will definitely go back.
Tracey White
17:05 11 Jan 23
I love this place people are very nice and respectful will not go to another jewelry store.Thank you.
Jacqueline Madl
23:09 06 Jan 23
Beautiful jewelry, kind Employees, courtesy was very welcoming I would recommend themOK
jordan hug
20:44 30 Dec 22
Super helpful, the gentleman who helped us offered great and fast service. Recommend this jewelry store.
Dr. Lauren Barker
20:42 30 Dec 22
My mother passed away earlier this month and I inherited a few cross pendants that once belonged to my grandmother but needed a new gold chain. We grew up spending summers in Burlington, on Browns Lake, and came into town to revisit old memories and think of mom. We happened to stop into The Jewelry Center and Christine was beyond amazing at helping me find the perfect chain. We will be back whenever we are in town. Amazing service.
Sue Kobs
14:19 30 Dec 22
Vicki was extremely helpful in my need to purchase the correct white gold necklace to go with my pendant. Thank you very much
Michael Saale
13:40 30 Dec 22
First time buying jewelry in a long time. Everyone there was very helpful and easy to deal with. Would recommend to anyone!
Kara Waddell
03:23 30 Dec 22
Great customer experience. Very honest and transparent about jewelry repair
William McFall
22:59 29 Dec 22
Very pleasant.Whole group was knowledgeable and competent - and performed with a smile.Highly recommended.
Joseph Maier
20:04 29 Dec 22
I've only used them for watch repairs and batteries over the years for Movado watches. I have never been disappointed. They are up front and honest, They are my go-to for anything to do with watches.
Katie Kutz
16:16 29 Dec 22
We always have an amazing experience at The Jewelry Center. One of the prongs on my engagement ring broke and they were so timely on getting it fixed and making it look brand new again!
Roger Praefke
04:51 29 Dec 22
Came into update wedding rings and met with Mike who was a tremendous help and took care of everything we needed for very fair prices
christine kloss
02:42 29 Dec 22
I have never had such caring people take notice of my emotions and needs. Went above and beyond to show they cared. Thank you.
Michele Neff
22:43 28 Dec 22
I called the store to see if they had Diamond and sapphire tennis bracelets. Christine answered and was very helpful over the phone so I headed over there. Everyone in the store was very friendly and helpful. They offered a discount on the bracelet I wanted and made my purchase. Very satisfied with everything and everyone there. Would recommend it to friends and family.
Jamison Foster
23:43 27 Dec 22
I was gifted an Invicta watch but it was too small. Stopped in and worked with Beth. She's AWESOME!! Gave me all the info I needed to order the needed parts and when I came in she put it all together for me. Great service!!!
Linda Wissinger
21:39 27 Dec 22
Our go to jewelry store no matter what our needs are. Watch battery or ring sizing. Our recent visit Vicky helped me pick out the perfect ring.
Joan Zarek
12:52 25 Dec 22
The sales staff is genuinely nice, experienced and accommodating. The jewelry is beautiful and the store is welcoming. Thumbs up all around.
James Moore
23:56 24 Dec 22
The customer service was superb, and I'm very pleased that I elected to stop in today. I will certainly think of your business in the future when an occasion to purchase jewelry arises.
Jeff Schwartz
21:05 23 Dec 22
Vicki was great. She got me exactly what I wanted in a very timely manner!
Kent Meier
20:59 23 Dec 22
We had a great experience with Mike at the Jewelry Center. Their jewelry is of tremendous quality. We also were happy to get friendly greetings from other employees in the store. We will definitely make the JC our go to store.
Nolan Willms
20:56 23 Dec 22
Great staff experience. Helped me right away and very polite. Highly recommend, will be returning soon.
David Kleinke
20:41 23 Dec 22
The ladies that help me are awesome and they are the absolute reason I am a repeat customer
sandi hayes
20:19 23 Dec 22
I love this place the staff is awesome and really make you feel good about the shopping center and experience.
Trey Braband
16:42 23 Dec 22
Beth was amazing and helped me find an engagement ring! She was willing to work within my budget and explained all the details of the diamonds!
Nancy Anton
21:37 22 Dec 22
Lady was very knowledgeable about pandora jewelry which really helped me get my husband to understand perfect!
James Davis
20:11 22 Dec 22
I always have a great and easy experience here. I actually prefer coming here than going to the bigger named jewelers as I get better service and they always have what I'm looking for.
Kyle Lake
19:12 22 Dec 22
Very helpful, had a great selection of Pandora charms. There was a very cool collection of estate jewelry as well.
Rose Mary Rosemeyer
22:33 21 Dec 22
Our sales person was Jackie Guman. She was extremely helpful and very friendly. She helped us find exactly what we wanted. Thank you to Jackie & The Jewlery Center.
Neal Miller
21:41 21 Dec 22
Jean and the whole staff at the Jewelry Center did a fantastic job as always!! If you’re looking for a high quality shopping experience facilitated by friendly and knowledgeable people, the Jewelry Center is the place to go!!
Tony Jones
20:35 21 Dec 22
Jackie was great, energetic, and personality. Allowed time to make a informed decision, showed many options. The staff and other customers were genuine friendly.
David Schulz
15:39 21 Dec 22
Kathy and Linda are both very knowledgeable & knew the type of Jewelry my wife likes. Kathy guided me to a beautiful ring that will be a fantastic surprise for Christmas.They really care about getting to know their clients personally to help them find a beautiful piece jewelry within the customer’s price pointWe love supporting small, local businessesKudos to their staffDavid
Julie Robers
23:07 20 Dec 22
Only place I shop for jewelry for over 30 years. Excellent personal customer service every time,
Mo Nicolazzi
20:36 20 Dec 22
Wow! I was so impressed with the customer service, and the store is beautiful. Definitely going to be a repeat customer!
Mary Ann Nelson
18:39 20 Dec 22
We originally went in to have Dave's Wedding band of 45 and1/2 years resized and repaired. Vicki was very courteous and knowledgeable. She let us know what the cost to repair it would be and we decided it would be better to purchase a new ring( as Vicki put it the old ring was well loved) Vicki showed us a few rings and we found the perfect one to replace it. We will continue to shop at the store for all our needs. Vicki is a fantastic employee!!
Gary Grobner
18:32 20 Dec 22
Excellent service, pleasant staff, and High quality products at fair prices
Jeff Pedriana
18:08 20 Dec 22
Great selection at fair prices. Always an amazing 5 Star customer experience. Highly recommend.
Katie Blank
16:16 20 Dec 22
What a great place to shop! Everyone was very friendly even though they were very busy and Beth was amazing to work with! Thank you!!!!
Debbie Fell
16:11 18 Dec 22
Great people and Jean is the best. Always able to help you find that perfect item your looking for
Dianne K
15:50 18 Dec 22
Had a diamond replaced in my anniversary band. They did a great job and price was far under the other 4 estimates I got. I wouldn’t go anywhere else
Jerry Heinz
15:22 18 Dec 22
The staff is very friendly and helpful. Our salesperson was especially knowledgeable and personable. I think her name was Jean.
Cheryl Krueger
17:28 17 Dec 22
I had to sell precious rings that ment the world to me and subsequently broke down, I was treated with respect and compassion and will refer them to anyone I know wanting quality jewelry from quality kind people.
Jordan Szewczykowski
23:43 16 Dec 22
Excellent customer service and fair prices, thank you Thomas for a top-notch experience - I will be back soon!
barbara barnes
20:49 16 Dec 22
Stacy went above and beyond to find what I was looking for. Very communicative, texted me after her workdays with information, I couldn’t be more pleased with my purchase.
John Corveleyn
15:55 16 Dec 22
My guy is Tom and he is awesome! I followed him (not in a stalking sense) when he transferred to the Burlington location because he is the BEST!He even gift wraps my goodies for my bride!
Bob Fritz
23:57 15 Dec 22
Very knowledgeable in her product, and very pleasant to work with. We will be visiting again. Thanks
Robyn Z
19:38 15 Dec 22
Stacey was excellent and so accommodating! She made my shopping a great experience!! I highly recommend her and this store
Kylee Eblin
22:01 13 Dec 22
Always professional, helpful and so friendly! Our favorite place to shop:)
nancy rydzik
19:41 13 Dec 22
Very friendly. Took care of my in a timely manner. Would definitely recommend to others
Bob Pipkin
19:24 10 Dec 22
Such super nice people working there. Comfortable atmosphere and no pressure if you just want to look and they have all different pricing. Love to go in and just browse and talk to everyone. Their holiday event was over the top. So fun!! Mary Pipkin
Summer Street
19:40 09 Dec 22
Excellent staff and customer service. I really had a fun time when I was browsing today and thank everyone for the lovely gift. I will definitely be bringing in pieces to do some custom work with you guys soon. Highly recommend this jewelry store. It literally is the hidden gem in Burlington!
John Benson
21:01 07 Dec 22
Really nice people. It’s probably the most friendly store of any kind I’ve been in. Go see them!
Chris Jack
19:07 07 Dec 22
Sunny was very friendly and professional. She helped me find the necklace that was perfect for me. So many quality pieces to choose from!
Brown Eyed Girl 00
23:46 06 Dec 22
The customer service was amazing. Very courteous and very friendly. I definitely would rate my visit an EXCELLENT visit. I for sure will recommend The Jewelry Center to all my friends and family. Thank you
sharon schultz
23:06 06 Dec 22
I have seen the ads on tv for a few years now, so I decided to try them out for jewelry repair and to sell some gold items. I was greeted immediately even though they were very busy. I was assigned to Tom and he was just the nicest man. He gave me a great idea to have my grandfathers moms’ ring reset into a pendant, how they would repair my wedding band and with the money I was getting back from the gold I bought beautiful diamond earrings. What a successful and happy day for me! I highly recommend the jewelry center for your purchases, they have quite a selection of jewels!
Cristina Page
20:24 06 Dec 22
It was a wonderful experience. Thank you for taking the time. It was quite entertaining.
K Paulich
21:05 03 Dec 22
Lori was wonderful at my indecision and helped us find the most beautiful ring.
Erika DuBois
22:35 01 Dec 22
So happy to have found a store who was willing and able to replace the buckle on my daughter’s wristwatch. Fixed within minutes of walking in!
Deborah Bower
17:06 01 Dec 22
I love this place. Very helpful and friendly service. I can pick up my new ring sometime next week. Very excited and my husband loves his new wedding ring
Kamil Adamski
17:19 26 Nov 22
I've been to the Jewelry Center a couple times and always come out with a piece that looks great, and can't wait to gift to my significant other. For sure will be back.
Rose Ann Lemke
20:07 15 Nov 22
A very uplifting place to walk into! Both the jewelry cases and the staff sparkle ✨
Troy and Ruth
00:23 14 Nov 22
Lori was a dream to work with. The selection was endless. With Lori’s help I narrowed my wedding band choices down to just two!
Karen Danford
23:50 11 Nov 22
This is the friendliest, most honest jewelry store I have ever dealt with. The employees were so knowledgeable and helpful. I would recommend to everyone! Thank you, Jewelry Center.
Shari Herbert
05:36 11 Nov 22
The lady that helped me was very professional and friendly. She was very respectful.
Springbrook Landing
22:25 10 Nov 22
Fantastic service! Very professional, appreciate all the help I received from the staff!
Dezi2222
21:05 10 Nov 22
I had my wedding ring fixed by them and it looks brand new!! I have ever tiny.baguettes that are very difficult to fix correctly. I am so happy. The are wonderful😊
Nora Hirth
17:58 10 Nov 22
I brought my wedding ring in to get resized, and I’m very happy with the results and the wonderful people. They always clean my jewelry for free and help me fix my watch bands as well. Highly recommend The Jewelry Center.
stephanie rubringer
16:42 09 Nov 22
Came in to get my ring cleaned and re dipped and they were very friendly and helpful. They said a turn around time of about a week but had it finished in 2 days which was great! Would recommend.
Michael Lazzio
23:34 08 Nov 22
Jean Zimmwrman was very helpful. She helped me select spmething that fit my style requirements, within budget, that will fit well with additional pieces of jewelry at a later date. It was an easy, comfortable experience.
Lady Fojut
20:58 06 Nov 22
Jewelers were phenomenal, not just with our needs but all those that were there that day. They really care for the customers and the stories that brought us there. Thank you. You've got a new "family member".
Jerry Tolliver
18:44 05 Nov 22
I had a ring made,with some of the diamonds in a ring I had,and purchased a beautiful diamond for the center from them,I originally turned in family jewelry for recycle,two weeks later I felt a regret ,and decided I wanted the family jewelry back , they still had it and respectfully returned it to me.the ring turned out super amazing, the people ,very knowledgeable, professional,kind souls!
peggy belaen
00:49 05 Nov 22
Stacey was Amazing and made looking for rings a fun experience. I would recommend Stacey and The Jewelry Center to anyone looking for jewelry!
George Talitsicas
15:52 02 Nov 22
I received great service and a fair price for my gold necklace and gold bracelet.
Kim Niedzielski
02:40 02 Nov 22
Great staff and customer service. Enjoyed meeting the group and will be back soon.
Dana Roberts
19:53 01 Nov 22
I went in with jewelry from my mothers estate and feel I was treated fairly and with courtesy. They let me know what items they would be interested in and the amount they would pay and let me decide. Very simple process. Thank you!
Bonnie Krueger
12:28 27 Oct 22
I need to share the outstanding service we received. We dropped off 3 pretty messy soldered rings that needed to be cleaned up. Did they not only do an amazing job, they did it sooner then first promised. My memorial rings from my daughter look beautiful, I am so happy with the Jewelry Center, thank you so very much!!
Clint Bennett
19:56 24 Oct 22
The staff at the jewelry Center was very helpful they made my day and I'm sure they will make my wife's day
Haley McCormick
21:28 14 Oct 22
The employees at The Jewelry Center always provide timely service with a smile! I’ve used them for all my purchases, repairs, and alterations since I was 19 and have never been disappointed.
Walter Kirchhoff
20:05 12 Oct 22
I can only say wow. Brought 3 watches in for battery replacement. They were busy but attended to me immediately. I figured I'd have to come back in a few days. Nope. They were ready in less than 15 minutes! Wow. I'll be back.
Kim LARSEN
22:16 11 Oct 22
I got an amazing deal on a beautiful bracelet at the Jewerly Center!! Everyone there is so nice, fun, knowledgeable and easy to work with. I'll never go anywhere else again.
Liz Bryde
14:41 09 Oct 22
Stacey was patient and so kind! My daughter and I really enjoyed working with her.
peggy hess
19:59 05 Oct 22
Excellent customer service and knowledge of their product. Great company to work with! Thank you Kathy!
Dr. Martha Libster
16:33 24 Sep 22
Linda Kathy and the artisan helped me to manifest A beautiful pendant honoring my mother after she passed away. it was a wonderful experience that culminated in a beautiful piece of jewelry
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