Expert Watch & Jewelry Services

Your One-Stop Jewelry Repair Shop!

At The Jewelry Center, we provide expert watch and jewelry services at an affordable price. From watch battery replacements, ring resizings, complete overhauls, custom restorations, we’ve seen and done it all! Take a look through some of the services we specialize in below.

Google Rating

5.0

Based on 2115 reviews

The Jewelry Center

5.0

Sonia Hill

02:39 16 Oct 21

Took my ring for repair after I hit my hand on a door frame and I lost a surrounding diamond. The employee evaluated my ring and provided a quote on the spot. She informed me it would take a week to repair. Quote was reasonable. Took one week as promised. My ring looks amazing! Would definitely recommend this place!

Jonathan Fitts

20:33 13 Oct 21

My local watch repair shop in Maine was not able to help with replacing a crystal and fixing hands on a keepsake watch of mine. I found The Jewelry Center online and sent in my watch for repair. I was skeptical at first but just received back my watch and they did a fantastic job. I am totally satisfied with the service from start to finish. Highly recommend their service.

Kathy Saracco

17:41 12 Oct 21

Just received my watch and it works beautifully. Will be sending another watch for repair.Thanks for a job well done.

Bridget Horne

18:21 08 Oct 21

Took my wedding band and engagement ring in to be soldered. Absolutely perfect when picked up, they checked and tightened the main stone as well. 5 stars aren't enough. Everyone in this place is professional and kind and friendly. Will continue to use them for all of my jewelry needs, repairs and watch batteries.

Steve Presser

21:11 07 Oct 21

Great customer service! Super friendly!

Bill Uhlan

15:52 04 Oct 21

This service is awesome. I dealt with Joe, who by the way is missing from staff pictures, anyway he was great. Problems with my watch were not an easy fix, but he got it done expeditiously.I would highly recommend The Jewelry Center.Thanks JoeBill Uhlan

Billy Bernal

22:07 30 Sep 21

First, I was very lucky to have stumbled on The Jewelry Center on the first try looking to repair my watch.😉 I got ahold of you guys online, which very easy and I appreciate that. The repair TJC did on my timepiece was to good. My friends and family were very impressed and with the price too, I am very sure TJC will be getting repair request from my family and friends, and their family and friends. Thanks Again, I'm proud of you guys. Billy Bernal

Angelina Gorospe

23:06 28 Sep 21

Very helpful staff. Notified me from the time I sent out my watches for repair up to the day I got them back. Great experience!

kasii umland

13:16 25 Sep 21

I stopped in to get a battery for my watch and left with Kendra Scott earrings also. The staff were very welcoming. Beth was very helpful and knowledgeable and very patience while I chose the earrings I wanted.Highly recommend The Jewlery Center and ask for Beth!

geraldine Scharnek

19:26 22 Sep 21

Great service, fast service great prices!

Amanda Moeller

19:30 21 Sep 21

Great service. Knowledgeable staff. I would highly recommend. Cheap watch batteries.

Janet Lesko

19:31 18 Sep 21

Updating 9/17/21....Continuously, John and his stellar team never ceases to deliver the ultimate customer service! They are friendly and professional and are awesome! I LOVE this store! PLEASE never hesitate to stop in! They take a personal approach to each person who visits them and loyally treat each customer as a friend!

Douglas Voss

20:51 17 Sep 21

Pleasant and quick service. I would use again.

Amy Gartmann

20:28 17 Sep 21

Everybody went above and beyond to get my watch fixed; I appreciate everything you have done!! Wonderful service.

anita perrin

21:50 16 Sep 21

Great service, beautiful jewelry, great prices! I'll be going back

William McFall

16:15 14 Sep 21

Friendly and speedy service from TJC!Very competitive price for watch ⌚ service.Thank you, Kate & staff.

Cindy Craig Way

15:46 12 Sep 21

I found the company to be very helpful. As posted, they evaluate your watch(es), give you an estimate and you take it from there. A crystal broke on the return and they replaced it gratis. Thank you.P.S. watch repair is expensive, so don't be taken aback.

Hazem Mabrouk

23:56 03 Sep 21

Best jewelry collection and very good service with knowledgeable staff and good prices,the best Jewlery shop in Wi,Hands down

Sandy Block

19:18 02 Sep 21

Great experience! Wonderful to deal with - knowledgeable, honest and excellent customer service. Found the perfect diamond !

Tom Westbrook

23:52 31 Aug 21

I experienced a great result with my Fossil watch repair. We live remotely and had not been able get the watch fixed. The experience had no delays and had my watch back and working flawlessly. Thanks.

connie randlett rcorandlett@aol.com

18:57 28 Aug 21

I was waited on right away. I only needed a new battery for my husband’s watch. It was done in a few minutes. Very friendly personnel.

Murphy Fraser

00:55 26 Aug 21

I called in a panic to have a ring assessed for insurance on a very tight deadline. Vicki and Thomas were so incredibly helpful and accommodating and I received my appraisal a full day earlier than expected! I’ll absolutely be back to purchase in the future. I was impressed with their customer service and look forward to supporting them down the road. 5 stars from this customer experience consultant!

Karen Engels

23:42 25 Aug 21

Pleased with service and recommendations

James Williams

17:46 25 Aug 21

It was just a simple watch repair but only a few vendors in the area can fix a watch of this type but they did it quickly and efficiently and for a great price

Rat Fink

17:55 22 Aug 21

The repair was done two weeks sooner than expected and I am very happy to have my watch back and as good as newThank you Jewelry Center

Rhea Howe

19:28 20 Aug 21

We sent my husband’s watch in the mail since we live in Indiana, that wasn’t working to be repaired. It is an older watch and we are thankful they were able to get the parts for it and we were given a quote for the price to decide if we wanted it repaired. They restored it and it’s perfect! I highly recommend them!

Shell Burress

22:13 14 Aug 21

My daughter LOVES jewelry! So while I got a haircut at a neighborin shop, she went in the Jewelry Center alone just to kill time. The sales associates were were extremely professional and courteous even with her being a minor. She was treated like a valued customer. Once I entered, I observed this for myself... I had no intention of making a purchase, but needless to say, the service we received is the main reason we both made purchases. They were Awesome!

Jennifer Sprenger

23:11 12 Aug 21

Received wonderful and gracious service from Jean. Had a ring resized, and they are working on my wedding set. Will bring all my future business here.

A J

01:25 11 Aug 21

My metal watch band became disconnected from the watch so I went in to the store to get it fixed. The watch repairman had left for the day, but the woman who helped me took the watch to the back of the store and fixed it in less than a minute, and did not charge me for the repair! I will definitely come back when I need to have the battery replaced.

Gary Streicher

17:49 06 Aug 21

Great service and reasonable prices. Will be back.

Ronald Van De Hey

23:39 05 Aug 21

So easy to do business with which was Very refreshing The jewelry center communicated every step of the way, but unfortunately my ancient watch was beyond repair.. I will not hesitate to use them again in time of need. SincerelyRon Van De Hey

Christine Roman

13:07 05 Aug 21

Always a pleasure to work with The Jewelry Center! ❤️ They are always so friendly and their service is the best. I can always trust them to do the very best job on all my jewelry. You also can find beautiful pieces at their store. If you don’t have a local jeweler… look no further!

Cedrick Price

20:40 04 Aug 21

Very knowledgeable about different brands of watches. Quick and great service. See Jake. He will take great care of you...

Scott Harmeyer

16:00 04 Aug 21

I would highly recommend the Jewelry Center in Brookfield to everyone. What a great staff you have put together. Special thanks To Kathy for all your help. Expert service and a friendly atmosphere sure make a visit to your store an enjoyable experience.

Brian Kramer

21:18 03 Aug 21

Had a missing diamond in my wife's mother's heirloom wedding band replaced. Fantastic service, setting, turn around time. This jewelry store continues to set the standard of excellence for the metro Milwaukee area! Ask for Mike Prokop for the highest level of dedicated personal service

Leslie Benites

01:41 30 Jul 21

They were very polite and very prompt to get my husbands watch in for repair. They did not charge me an arm or a leg to get it resized. Thank yall, for everything!

A Molinski

17:35 28 Jul 21

The Jewelry Center in Burlington is wonderful. My watch crystal was replaced well before the promised date and the customer service from John and Christine was impressive.

Rory Hust

18:42 24 Jul 21

Great service. Very friendly and helpful. We definitely will be back. Thanks again

Luis Pacheco

18:02 24 Jul 21

Great. Atmosphere and great service with a smile and very helpful

LONG LIVING LEGACIES

17:11 24 Jul 21

Effective procedure of getting jewelery repaired. Was out of town for a month and they had my jewelry ready without any issues. They have batteries for watches and bands as well! Highly recommend to use this business

big ol bear

23:22 22 Jul 21

Vicki was super nice. Thank you for the great customer service.

Zachary Bertram

19:51 21 Jul 21

The Jewelry Center in Brookfield was able to re-size our wedding bands in a timely manner, the rings fit great, and their customer service was excellent! The Brookfield location was willing to waive the charges for us, since another location had made a mistake when sizing our rings the first time. We would recommend this location to anyone looking for affordable jewelry re-sizing or purchasing.

Bob Casey

19:50 21 Jul 21

Customer service is second to none!

Howard K

13:14 17 Jul 21

I was very happy with the service that I received from The Jewelry Center. I sent them an Invicta watch that needed to have the watch band replaced. I previously had taken it to a local jeweler who was unable to remove the old band. Therefore I turned to the Jewelry Center, who I found on the internet, and mailed them the watch. Not only was the turnaround very quick, they were able to perform the service at a very reasonable cost. Highly recommend!

Paul Hanigan

22:00 16 Jul 21

Expert and professional watch repair. Used The Jewelry Center service twice now. Both times made my watches look brand new. Polished the metal chrome removing years of scratches, fine-tuned the interior working mechanisms and provided timely emails on repair and return dates. Easy and convenient on-line payment method. This company deserves more than 5 Stars.

Patty Giordano

21:32 15 Jul 21

Excellent, timely service to resize my ring. Very reasonable pricing.

Nancy Ziervogel

16:11 09 Jul 21

Wonderful staff. Great service.

R. David Akey

14:06 28 Jun 21

I had the best experience at the Jewelry Center the people are Absolutely Amazing and so helpful. I highly recommend them when searching for a diamond!My wife is still so happy with her ring and we continue to be so happy with purchasing from The Jewelry Center! Great people and service.

Cari Vos

01:59 24 Jun 21

I have been going to The Jewelry Center (Ides) as it was called way back when, for many years. They've helped me with several items, from repairs, to creating something special. I trust them with any and everything I have. I had an antique ring from my mother who had passed. They helped me reconfigure it, and handled it with care. As they did with all of my transactions.

Ben Biedrzycki

17:29 09 Jun 21

Great customer service and workmanship

Terry Laabs

19:28 03 Jun 21

Fantastic fast and courteous service! I couldn't have been more satisfied.

Audrey Rowe-Hill

21:18 21 May 21

Great service, suggestions and affordable product.

Leah Wheeler-Rigazzi

18:53 18 May 21

The staff were so polite and helpful. I got my watch battery replaced and my wedding set repaired. The repair was spur of the moment but very reasonable. Their selection is incredible and I found the perfect father's day gift for my husband there.

Teana Legath

16:23 18 May 21

This place was recommended by the many people of New Berlin and Brookfield. I walked in and was immediately greeted. Kathy helped me and she was very helpful and answered any questions I had. I got my wedding ring resized and two stones replaced. The timing was about a week if not a a few days shy of a week. which was amazing. They called when it was ready, went and picked it up and they offered to clean my wedding band for me too. Very reasonable pricing as well! Timely and efficient pickup! All in all I would definitely recommend this place and I will be getting any new Jewelry from this place in the future!!

Wreck.it. kel

22:28 07 May 21

Hidden store with awesome customer service with very affordable prices. Best part is I walked in feeling like this is the right place to be. that’s one thing missing from all stores the feeling being welcomed. Ps. I will be returning to purchase more stuff for my spoiled wife.

Robert Murray

03:30 01 May 21

Excellent person to person service. Great place to shop, they make you feel that you are the only one in their shop.

Steven Kozmary

16:16 30 Apr 21

Super helpful sales staff with excellent customer service. Prices were great and selection was nice.

Marnie Noel

12:50 26 Apr 21

Great customer service, quality jewelry and great overall experience. I had some rings that were passed down to me through generations but the settings were dated and just not my style. Catherine was able to take the diamonds from those rings to create the most beautiful custom setting that I now enjoy wearing every day. The unused gold was melted down and the value put toward the cost of the custom ring. Hoping I can add a picture because it's absolutely stunning. Highly recommend working with the experts at The Jewelry Center after having a really great experience!

Mike “Sycogamin” Lehmann

02:18 22 Apr 21

Great service better people we will be back!

Pam McWilliams

15:23 15 Apr 21

Great selection and great service!

Cynthia Kujak

20:29 13 Apr 21

I love this place! Everyone I’ve ever had contact with has been super nice. Just went in to get a new watch battery, but couldn’t resist checking out a couple of pieces. Had so much fun. I’ll be back!

Carlile Schneider

17:42 10 Apr 21

I went to get my watch strap replaced, to replace the watch battery and lastly to replace a guard/sizer on a ring. It was an extremely positive experience. I was very well taken care of and I would be happy to return there again.

Kelly Rank

23:03 08 Apr 21

Very nice customer service! Look the selection! Thank you!!

Cheryl Jagielski

13:55 04 Apr 21

We had been to a couple of other stores to price a piece of jewelry and alsoTo have a ring repaired. We spoke with Linda J. She was warm, friendly and so helpful. She explained in detail what needed to be fixed on my ring and actually showed us the missing prongs. While we were there my husband inquired about his wedding ring being out of shape. Linda offered to re shape his ring for free before we even committed to selling our jewelry and having repairs done there. Because of her customer service, knowledge and professionalism we sold a piece of jewelry for a fair price and the repairs on my wedding ring made it look like a brand new ring! I would highly recommend the Jewelry Center in Brookfield and will go here for any future purchases or repairs.

Guy Tuxhorn

19:00 30 Mar 21

Brought a Renato T-Rex watch in for repair. They provided a turn-around time of about a week. In less than a week I was provided an estimate to repair and the watch was returned to me in the original weeks time.The only service that would have enhanced the repair would have been to offer a cleaning service for the outside of the watch. Because its made from a base metal, they were not able to offer the cleaning service.

Amanda Lawrence

18:55 27 Mar 21

My fiancé and I went to the Jewelry Center after the the band on my engagement ring broke to see what our options were in term of repair or replacement, when we walked in we were greeted by Kevin who was an absolute delight to work with. Kevin was super helpful and didn’t beat around the bush in terms of saying a new setting would be the best long term option versus reshanking my original setting and hoping it would last for a while. He also didn’t make us feel uneducated when we asked questions and for clarification. We went to go pick up my ring today with the new setting and it’s absolutely beautiful!! The quality of their work was phenomenal and Kevin made sure we left happy and satisfied! Kevin has definitely made us Jewlery Center customers for life!!

dora wurzel

18:27 27 Mar 21

I have used this jewelry store to purchase items but feel very confident coming here excuse of repairs made to a ring that looks perfectly beautiful. I also sold some 24k jewelry and was paid a better than expected price. The friendliness of the staff and time they spend with me is appreciated.

Greg Johns

21:11 24 Mar 21

Our go-to business for anything jewelry or time piece-related. Always great service, whether it’s purchasing an item from their great selection, or having an existing piece serviced.

Sandy Schoville

18:56 24 Mar 21

I just moved to the area and The Jewelry Center came highly recommended.The staff is friendly and so easy to do business with. They resized my wedding rings and after 2 years I am finally wearing them! We will be returning to purchase a ring for hubby since he lost his.

John Gordon

22:43 23 Mar 21

I special ordered a necklace from the Burlington Jewelry Center and was very happy with the service. Jean showed me many options to choose from and helped me pick out exactly what I wanted. The necklace arrived quicker than expected and is beautiful. I highly recommend The Jewelry Center for all your jewelry needs. And ask for Jean!

Ashley Mercado

12:52 19 Mar 21

I lost a stone in my ring and took it to the Jewelry Center for replacement. They were fast professional, and friendly service

Michael Brady

23:40 13 Mar 21

Very nice people to deal with. Honest and just great people. I'm taking all my watches for repair and will certainly by my wife some jewelry from there also. You can't go wrong working with the Jewelry Center.

Jennifer Kraft

21:27 09 Mar 21

My favorite bracelet was fixed here. I had taken it to 3 other jewelers and they all told me that it couldn’t be done. Luckily for me, I remembered to take it into Linda at the Jewelry Center!!! She took one look at it and said, “let me ask my goldsmith if he can do it.” The answer was YES!!!! I’m SOOOO EXCITED to have my favorite bracelet back.... looking brand new, btw! He did an amazing job and as always, the staff who greets me in the store, was kind and happy and smiling! I truly appreciate the kind service I always receive. When I’m greeted with “hello Jennifer “ from across the room before I even get to the jewelry case, I know that I am truly appreciated as a customer! I highly recommend the Brookfield location!!

cj j

18:24 06 Mar 21

I got some pretty earrings from there and I bought a bracelet to match my earrings. And I had the most wonderful experience the ladies were very sweet and so helpful and wants you to enjoy yourself and not feel pressured. I give this five stars because of the service the street service and friendliness I really suggest to visit the center.

LA Wallner

15:41 26 Feb 21

Mail-in jewelry repair is fast and super-convenient. Good communication, quality work, and very reasonably priced. The Jewelry Center will now be my go-to for any repairs in future! Thank you!

Edward Henricks

22:50 24 Feb 21

They resized a necklace no charge. Great customer followup.

Natalie Borowski

22:34 20 Feb 21

Wonderful, friendly staff! Had 5 watch batteries replaced and my wedding band set cleaned in under 15 min! So awesome! Thank you!!!Just had my wedding set repaired and appraised! Beautiful work and so timely! Also working on designing a college graduation gift!Having fun with Jean working on how it will look!Jean, Christine and John are awesome!

Susan Crane

19:32 17 Feb 21

Helpful, friendly and great customer service.

Wendy Lynch

19:15 11 Feb 21

Awesome service and fantastic selection! ♥️

Sammie Marema

20:06 10 Feb 21

I dropped of my ring to get fixed since the resizing didn't take the first time and the solder broke (different jeweler). They were super friendly and very quick! Had my ring all fixed up within 6 days of dropping it off. Love to shop and use local services, will be back if I need more jewelry fixed up.

Shelly Roland

09:22 10 Feb 21

Excellent gold smith work. Puzzle ring soldered together. Added links and charms to bracelet. Reasonably priced. Personalized service. Definitely recommend.

Andrew Rodriguez

17:48 04 Feb 21

Fixed my Bulova watch. Then put a new battery in when I was so late picking it up that it died. Excellent customer service and great employees

Nancy Boyle

20:38 27 Jan 21

Very happy with my ring I had made from my mother's wedding ring, friendly customer service

Max Kieckhaefer

21:19 14 Jan 21

Kind & caring staff - competitive pricing. I’m very happy with their service.

Thomas Walschinski

18:11 16 Dec 20

Very helpful and friendly. Excellent service

Mark Piquette

01:46 16 Dec 20

The customer service is warm,friendly and personal. They do high quality work . They sim to please!!

Mary Sue Kristiansen

11:41 15 Dec 20

The entire staff was courteous and accommodating of my request for a curbside pickup. Stellar service all around. I will definitely be going back in the future!