Repair & Services
Expert Watch & Jewelry Services
Your One-Stop Jewelry Repair Shop!
At The Jewelry Center, we provide expert watch and jewelry services at an affordable price. From watch battery replacements, ring resizings, complete overhauls, custom restorations, we’ve seen and done it all! Take a look through some of the services we specialize in below. Not near one of our stores? No problem! Head to RepairTJC.com for watch repair and jewelry services by mail.
Google Rating
5.0
Based on 2475 reviews
The Jewelry Center
5.0
kelley mitchell
09:40 19 May 22
I recently went to the Jewelry Center with some needed jewelry repairs. You can’t beat their customer service. Every single person who walks through the door is important to them. If your buying, selling or just need a piece repaired…… this is where you need to go.
Gabby Cervera
06:20 19 May 22
I’ve been a longtime customer of The Jewelry Center (Greenfield location). I’m the proud new owner of a beautiful new piece and appreciate the time that Beth took to help me select my Alexandrite ring, as well as assisting me with the resizing of my decade old wedding ring. I would (and do!) recommend TJC to anyone looking for knowledgeable individuals, with high quality products to choose from.
Andrea Brewer
18:56 18 May 22
What an amazing experience! I asked on Facebook messenger if they had a Swarovski pair of earrings I needed. They were prompt in their response and had my item set aside for me to pick up.When I went in I mentioned that my anniversary was coming up and I would have to tell my husband there were things I liked, they said they could start a wish list for me on file! This way I can still be surprised, yet my husband will have a list of things I’m in love with!As I browsed around and had questions they educated me on their business; family owned, i house repairs, options that fit my budget, and were never pushy.I went in to pick up one item I didn’t want to order online (Swarovski) and left a loyal client! I won’t go anywhere else again!Sincerely,Customer for life!
Melvin Reed
22:57 17 May 22
They always exhibit excellent customer service. If I could leave them 6 stars I would.
Melanie Kelly
01:29 15 May 22
We had a wonderful experience. Very friendly and knowledgeable staff. I found the perfect ring.
familylaw
21:17 14 May 22
Our salesperson, Stacy, was wonderful—helpful and knowledgeable. She was at the southside location and also works in Brookfield.
Patrice Neale-Blaske
01:19 14 May 22
Totally wonderful experience at The Jewelry Center today. Customer service is outstanding and the selection of jewelry is well displayed and very inviting. I will return to the Jewelry Center for future purchases!!!
Marcus Molbeck
23:32 13 May 22
We had a great experience with Dean and his staff, they helped me through the whole process. Couldn’t be happier with the results.
Victor Fowler
21:20 13 May 22
I've always enjoyed going to this jewelry Center for all my repairs. Have a great staff and are always very helpful.
Rory Sherrod
20:49 13 May 22
Our first stop on an expected pilgrimage of the local jewelry shops ended up being where we found the perfect pieces. My fiancé and I couldn’t be happier with the excellent service from Stacey Cheney and the rings we brought home for our upcoming wedding!
Richard Foster
20:29 12 May 22
Dean and the entire crew at the Jewelry Center go above and beyond to make your shopping experience a pleasurable one. There are several excellent salespeople willing to help but Vickie is been outstanding. She is the type of person that you want repressing your business and handling your jewelry needs.
Mark Grzyb
19:45 12 May 22
Vicky helped us replace my husband's wedding ban for an even exchange. I always deal with Vicky at the Jewelry Center. I have been dealing with her for well over 20 years. She is so helpful, knowledgeable of gems.,and is a true friend. So good with customers. If I could give 10 stars I would.Mark Grzyb / Patty Drescher
Taylor Thede
23:22 11 May 22
Kathy was top notch during my shopping and pick up experience. She explained everything so I could make an informed decision and never pushed me to spend more than what was necessary. She even helped troubleshoot the clasp on my grandmothers old necklace and gave me some earring backs for a pair that needed them. My mom recommended The Jewelry Center to me and I understand why.
Patricia Schmitz
21:46 11 May 22
Every employee is so kind! The gentleman in the back, shined/polished my wedding ring of 45 years, after I did the unthinkable by soaking my ring in silver cleaner! I thought I ruined my ring forever. Within 15 minutes my ring looked brand new!! Christine Mangold reassured me " it would be alright" and it is. She also suggested I bring my rings back in whenever they need cleaning, or just to be checked to make sure nothing has come loose. I promised I will! Thank you again. We will continue to use you exclusively as our jewelry center!Pat & Jim Schmitz
anna olender
20:06 11 May 22
All employees were very nice and helpful. I was very happy with my experience and will return for any future work or purchases.
Sarah Roberts
19:51 11 May 22
Went to have my existing stone put into my mothers ring and then sized. Ring looks amazing , quick turn around and Christine was great to work with. Definitely recommend’
Carrie Benitez
19:58 10 May 22
Vicki was very patient and helpful in stressful time. Loved working with her
Kamia Monet Beasley
20:12 07 May 22
Always a pleasant customer experience! I am a collector of watches and have been purchasing batteries here for many, many years! Fast, friendly service.
Mary Walls
17:12 07 May 22
Picked up my ring that was repaired. Beautiful!Beth is awesome, I’ll be back.
Carey Dentice
17:04 07 May 22
Awesome place! Great pricing, service and atmosphere. Sunny was fantastic to work with and would highly recommend her!
John Corey
22:47 06 May 22
I can't say enough nice things about my experience with this business. Mailed in a antique watch with lots of issues and it's now fixed and working great! HIGHLY RECOMMEND!
John Borden
17:16 06 May 22
Linda was great. I wasn’t sure what I wanted and she spent extra time helping me find just what I wanted. Even though I am not a jewelry guy I felt comfortable. No crazy spin. It was a much better experience than I expected.Went back again to the Jewelry for the wife’s Bday. Kathy was excellent. She helped me through the process and was very helpful in my decision. There were a zillion options and Kathy helped me cut through the fog of jewelry buying. Very much appreciated.
Milorad Bozovic
21:28 05 May 22
Great customer service … Mike and Thomas are great to work with. I wouldn’t go anywhere else. Satisfied repeat customer!!!👍👍👍
Coe Venes
20:06 05 May 22
I had nothing shy of an amazing experience thanks to the help from Kathy and Catherine!
Bob Glisch
23:33 03 May 22
The Service and knowledge are outstanding at the Jewelry Center, what a wonderful environment to shop in.
David Stang
22:30 03 May 22
Got my watch fitted here today and had the best customer service experience ever. Everyone working here is full of great energy and is as professional as they come.
Chic Nail Spa
19:49 03 May 22
Super pleasant experience when I visited the store. Absolutely no pressure from sale staffs when you are in the store.
donna kozminski
17:30 03 May 22
Great people always friendly. I had work done on a ring it came out beautiful.
Jeanne Wagner
21:41 30 Apr 22
I was greeted warmly and Linda had time to listen to my personal story and to my questions. Customers were being seen by others and there was a relaxed and friendly feeling in the store. I will be back whether for a watch battery, Pandora jewelry for my niece or jewelry for myself. It is nice to know I have such a high quality jeweler in my neighborhood!
Allie Milbrath
14:46 29 Apr 22
What a wonderful team! TJC has the most beautiful pieces. I had custom work done and so happy with it! They are fabulous to work with and highly recommend!
Kevin Pasqua
22:41 28 Apr 22
The jewelry center team is excellent! The go out of their way to make sure you are taken care of and getting a good value. I recommend them to everybody.
Sue Miller
22:29 27 Apr 22
Super happy! The Jewelery Center brought my old watch back to life! It is ticking and I am tickled to have it once again on my wrist! Awesome
Joyce Uglow
18:29 27 Apr 22
The Burlington Jewelry Center is one quality store! They are hometown friendly, quick, and trustworthy. I had a ring repaired, and it’s gorgeous again. I love the beautiful selection of jewelry.
Elaine Dressner
16:22 27 Apr 22
Excellent work of cleaning and repairing my ring... quick and friendly.
Ramiro V.
04:23 27 Apr 22
I stop in to see Thomas at Jewelry center in Burlington from time to time when I have anyJewelry to sell and I have to tell you he’s veryfair and honest with the prices that he pay’s you.
Sean Oconnor
21:32 26 Apr 22
What can I say? Perfect professionals. Not my first time. They never let me down. Highly recommend 👍
Jane Jonietz
21:28 23 Apr 22
I have had 3 visits to The Jewelry Center in the last few weeks. Each one has been 5-STAR. Everyone has been friendly and helpful. The ring I purchased is great---lots of compliments, and the 2 repairs I had done had were excellent! I love coming to The Jewelry Center for watch batteries and now, when I come in, I feel I have made new friends---especially Beth, who has always greeted me and taken the time to speak with me. Thanks for your great service!
Steven Binkowski
17:42 21 Apr 22
Everyone I worked with were knowledgeable and very helpful especially Vikki.
Jet Fire
22:10 20 Apr 22
Great service and the people made me feel at home and with respect thank you all for making this a great experience would recommend for anyone looking for good service.
Kathryn Linzmeyer
16:44 20 Apr 22
I brought my Grandmother's engagement ring in to be made into another piece of jewelry. Vicki & Beth were very kind & honest with their suggestions on what to do with the ring. I would recommend The Jewelry Center to everyone.
Dakota Manske
17:50 16 Apr 22
Catherine was wonderful, I was able to find the perfect engagement ring at a price well within my range! I will continue to go here for all my jewelry needs!
Elizabeth Niestrom
23:21 15 Apr 22
I recently got engaged and worked with Mike who helped to resize my ring to be perfect. He was very nice and helpful throughout the whole process, I would highly recommend The Jewelry center!
David Stevens
23:54 14 Apr 22
WOW!Super nice people, Great service and a beautiful store!Highly recommend!
J Karch
21:34 14 Apr 22
I brought my grandmother's ruby ring in for repair. The staff was helpful and very friendly. They gave me quote on the spot for the repair, and it was ready when they said it would be. I trust them and will be going back in the future.
William Oliden
20:23 13 Apr 22
Amazing customer service and patience while calling my bank. So many beautiful diamonds and helped me find my perfect ring!!
Rita Schopen
22:25 12 Apr 22
Such a great experience!! Kathy was wonderful, knowledgeable and willing to take the time and make sure you're happy with your purchase. They did an amazing job designing my engagement ring, will be buying my fiance's ring there!
Cindy Malone
18:06 08 Apr 22
Beth was a pleasure to work with. She is very knowledgeable and so very helpful. Absolutely recommend this place for all your jewelry needs
Jan Crane
21:21 06 Apr 22
I had my wedding ring resized and prongs redone. They did a great job, very helpful.
cody schaufelberger
23:23 31 Mar 22
They appraised my watches and gave a good breakdown of everything. Very nice very professional.
Tammy Langoehr
23:12 30 Mar 22
Vicky was AMAZING!! She even found me a pandora charm I couldn't find anywhere else!
Sara Schoepke
01:09 23 Mar 22
Excellent and friendly service. I Would not hesitate to go back or recommend the Jewelry Center to others. Great to have a jewelry store in our community.
John Elblein
15:59 22 Mar 22
The minute we walked through the door we were welcomed with a hello and a smile. Christine was very helpful as we made our selection, answering any questions we had. We certainly will go back.
Lori Bischoff
14:27 19 Mar 22
Very happy with a ring repair. I was treated with courtesy, my ring was finished when promised and turned out beautiful. The price for the work was very reasonable. Highly recommend!!
Heidi Anderson
23:36 18 Mar 22
Jake was wonderful to work with, very informative, friendly and patient
Vicky Lazenby
16:43 18 Mar 22
This was my 1st time there and I couldn't have been more pleased with the service I received. And the staff was so nice and helpful. I would definitely recommend this jeweler for any of you jewelry needs. I will definitely be back the next time i am looking for Jewelry or need something repaired!
Cynthia Kujak
21:18 15 Mar 22
I love this place! Everyone I’ve ever had contact with has been super nice. Just went in to get a new watch battery, but couldn’t resist checking out a couple of pieces. Had so much fun. I’ll be back!
Linda Sukup
22:17 13 Mar 22
The Jewelry Center is my go to place for all of my jewelry. I find the entire staff to be outstanding. They are attentive to my wants and find the piece that I want.
Carolyn Termini
02:55 12 Mar 22
Fantastic workmanship and the people are top notch...so incredibly friendly and helpful, always above and beyond...thank you so much for bringing my favorite jewelry back to life! Highly recommended ❤😁
William Booth
00:00 12 Mar 22
Great customer care! Friendly, helpful, and affordable for repairs! Would definitely recommend!!!
Lana Anderson
05:15 11 Mar 22
Had a very nice first time experience at The Jewelry Center. Enjoyed working with Kathy. She was fun and professional and I felt trustworthy with what I wanted. I now have a beautiful necklace out if my diamond wedding ring and earrings. Great experience!!!!
Andria Roberts
21:08 10 Mar 22
I took some jewelry in for repairs and cleaning and was blown away at the quality of work they performed. One ring looks 1000x better than when I bought it a decade ago. Would definitely recommend.
Tutorials with Brittany
21:36 09 Mar 22
The jewelry center is so quick with tending to your needs. I highly recommend making a purchase through them. They are all so knowledgeable and kind. We bought our wedding bands and had cufflinks fixed and they did an amazing job. I can’t express more how wonderful my experience was with them and the quality of everything and service we received was better than all the previous jewelry stores we went to (Tiffany’s, David Yurman, Brilliant Earth, Taylor & Hart)
Kalvir Babrah
16:45 05 Mar 22
Good people excellent service , Ms. Vicki excellent customer service & skillsKal
Stephanie Maass
01:03 04 Mar 22
The service is always helpful and professional. The staff is knowledgeable and get the job done as you want it. I would recommend.
Cindy Paddock
21:42 03 Mar 22
Very professional and friendly. Reasonable price for the quality work done.
Marc Towsley
20:19 25 Feb 22
Very nice and pleasant place to be willing to come back and spend more money
Scott Brahm
00:58 22 Feb 22
Beth at The Jewelry Center was awesome, found exactly what we wanted. She was very informative and was so fun to talk to. Will definitely be back for future jewelry purchases.
Christina Palacios
19:32 19 Feb 22
Beth on the 76th location was super helpful and kind. Help me pick my gift and wrap it beautiful. I will be back.
Autumn Walker
21:30 18 Feb 22
Loved my experience ♥️. Grateful for the associate being soo helpful and I purchased a ring that i wasnt planning on purchasing. It is just gorgeous!!!!
Menna (Menna)
18:50 16 Feb 22
Great help with my pandora rings. The saleswoman was very patient and helpful. I bought 2 rings. No discount thought for pandora at the moment but I liked my rings nevertheless.
Jane DeZee
01:10 16 Feb 22
Do not be fooled; this small shop has a huge selection of jewelry . The staff is professional, vey helpful and has friendly service.
Daniel Henry
14:38 15 Feb 22
The Jewelry Center's staff communications with me were timely and informative. They informed me of what repairs to my Seiko watch were required and when I might expect those repairs to be completed. They provided an exact quote of my repair costs. No last minute surprises!!I couldn't be more pleased. My thanks to each of them. Outstanding!!Dan Henry
Christine Basile
23:10 12 Feb 22
There are not enough words to say how kind and considerate Jake and Dean Murphy were when my family and I decided to turn in my family's estate silver coin collection.It's tough having to grieve the loss of your love one. Then having to settle an estate but Dean and Jake were meticulous and took their time and provided good guidance on what vintage pieces I should keep in the family. They even took the time to design a few pieces from the older pieces of jewelry I had into a new pieces. I would trust them with the smallest or largest estate. They will provide an honest and fair value even from a lifetime of collecting.They have gained my trust for repeat business. I know my heart is healing and am comforted knowing my parents are with me every minute of the day from the beautiful jewelry they created for me to wear.
Linda Matoska
21:38 11 Feb 22
Fixed my watch in a timely manner. Good selection of jewelry. Great customer service. I’ll be back.
Robert Witczak
15:50 11 Feb 22
Vicki was fabulous to work with. I was looking for a special birthday gift but didn’t have anything specific in mind. Vicki helped me pick out the perfect gift after asking me a few questions about the recipient and the occasion for the gift. I can’t wait to give it!
Ryan Daly
04:19 11 Feb 22
I’m a repeat customer who won’t go anywhere else; The Jewerly Center has been great. Thomas has always helped me and my fiancée with everything; he’s knowledgeable and always a pleasure!
Stephanie Marie
20:42 10 Feb 22
I used the mail in service to send my watch for a repair. It is a waterproof watch, so when the battery died, I knew it should be repaired professionally to keep its waterproof quality. I did some research online and found that I could print a mailing slip and simply mail my watch for repair. It was very easy and I just had to drop it off at USPS. I got a notification when my watch was received and given a quote for the repair (about $25 including shipping to send it back), after I accepted the terms, I got a notification when it was done, clicked a link to pay, and it was mailed back to me in less than a week after that. They even set the time on my watch to the correct time which was a nice touch. Will definitely use them again!
Nino Pena
18:57 08 Feb 22
The Team at the Jewelry Center were very courteous and professional. I was kept in the loop during the entire process. I would definitely do business again.Thanks!!!
Don Goatley
13:18 08 Feb 22
I want to congratulate them on a job well done. I received an email as soon as I contacted them with mailing information. I was informed when they received my watch and had a quote within a day or so. They allowed until February 25 for it to be fixed but I received it on February 7. I am so pleased with their service. I would highly recommend them to anyone.
David Grycowski
17:10 03 Feb 22
Purchased a beautiful wedding set and took a high end BREITLING watch in for evaluation and repair. Mike Prokop always personable and knowledgeable in all aspects! My wife & myself do all our jewelry shopping here! See you soon!
Sandy LaBarber
16:41 03 Feb 22
I had a Wonderful Man help me while analyzing my Gold, and having such Patience while I chose between 4 different Gold Chains.Thank you so much!!
Christine Brunner
19:38 31 Jan 22
I got a Timex watch from my grandparents for my 12th birthday in the 1970s. It was my grandmother's, and my grandfather had it fixed before gifting it me. Needless to say, I broke the spring many, many years ago. The Jewelry Center not only fixed my watch (whole new inner workings), but I got it back weeks sooner than promised. Fast, courteous service. I'm very pleased.
Julie Voegeli
01:46 30 Jan 22
The Jewelry Center has a variety of beautiful jewelry in all price ranges. The friendly and knowledgeable staff will help you find what’s best for you. Their customer service is above and beyond anywhere I’ve ever been before. They truly care that customers get what they want Instead of trying to upsell in order to make more money. If you need an item repaired, the jeweler is talented and reasonable. This small town jewelry store is definitely worth the drive from out of town.
Tom Parks
23:12 26 Jan 22
Dave at the Jewelry Center did a laser engraving on a gift I bought for my daughter's birthday and he totally nailed it. I let him choose the font and instead of telling him explicitly where to place it I trusted his judgment. Thank God I did! It turned out perfectly. The whole team was super friendly and welcoming. I highly recommend giving them a shot.
Deborah Bower
22:24 26 Jan 22
I love this place. Very helpful and friendly service. My ring needed some repair and they did an excellent job. Really love this place
Shirley D Fell
20:10 26 Jan 22
I dropped off my ring to have the prongs filed down because the prongs were snagging some of my clothes. I went in on a Thursday and had it back the following Wednesday. It was so shiny & prongs were smooth. It was beautiful & it came back a day sooner than estimated.The staff was very nice and cases were filled with great looking jewelry!
Kay Keiser
17:28 26 Jan 22
Absolutely love this place. Easiest repair order possible. Fast replies. Fast service. Fast delivery! Reasonable price for repair and battery! Highly highly recommend!
Jeff Harris
19:55 25 Jan 22
Talked to Thomas about a misunderstanding of a ringI had resized, he was very nice to talk with, and will make things right with the ring! I am satisfied with the service I received from them! They are very nice to deal with, and the store is very sparkily!
Tracey White
21:49 22 Jan 22
I love this place people are very nice and respectful will not go to another jewelry store.Thank you.
Jon Allen
21:15 22 Jan 22
Absolutely love the Jewelry Center! Amazing customer service! The line and variety of jewelry is outstanding! No pressure which I love!! Also if you ever need a battery replaced or anything fixed it should be your go to place! Catherine is the best!!
Sarah Kosmicki
18:59 19 Jan 22
I always receive excellent customer service. All the employees are so friendly! They removed a link in my watch for free and charge very little for new batteries.
Melissa Swanson
01:59 16 Jan 22
Mike was great!!! Since the piece we're purchasing is a custom order, and it's important that it mirrors the previous piece, it was important for my husband and I to fully understand the process. Mike took the time to walk us through the process and guaranteed that it would be perfect. We were so impressed with this experience that we picked up another piece just because. Thank you Mike!!! We're looking forward to seeing the work you guys do!!!
Jason Delgado
00:12 16 Jan 22
They are very knowledgeable and best service around. Glad to have and continue to do business with them.
Connie Ross
17:44 15 Jan 22
Wow, so helpful and accommodating!I went in with a small job, and they fixed it in the spot. I plan to go back when I need a gift for my brother. The bracelets were really cool and priced right.
Edward Liebrecht
19:04 13 Jan 22
Great selection of items. Had a new watchband sized and installed while I waited.
Anne Winkler
21:54 08 Jan 22
Fantastic service from Mike and just an overall great experience in selling some of my old jewelry and purchasing some new stuff!
Kathleen Baeder Gosa
17:44 08 Jan 22
I've had jewelry resized and repaired and am always very pleased with the results!
Michael Schroeder
18:13 07 Jan 22
Super friendly and knowledgeable staff. They helped me find the perfect ring!
Rich Andrews
04:51 07 Jan 22
Nice Place To Send Your Watch To Be Repaired. Sent Me A Email Of The Estate. Emailed Them Back And Repair It. Sent Me A Email to A Secure web site To Pay For The Repairs.
Kacey Stoehr
21:14 04 Jan 22
Very friendly and helpful person (Jean?)She looked over the entire store until shefound the perfect ring for my great granddaughteron her golden birthday. (11)
Shirly Meyer
15:54 31 Dec 21
We had never been here before, but thanks to my brother we were introduced to the experience. The sales person, Dawn, was great and super knowledgeable about my interests. She took me under her wing and showed me all the great pieces of jewelry to go with some earrings I had just received as a gift from my brother. Thankyou so much for helping celebrate our 31st wedding anniversary with a huge bottle of wine.
Ali Nicole
00:45 31 Dec 21
I am a very picky person when it comes to my jewelry, and asked to see quite a few rings. John was extremely patient, and even provided accurate suggestions based on what I was showing interest in. Worth the drive from Racine to shop for jewelry!
Stacy Brown
16:35 30 Dec 21
Vicki was very helpful and we are very excited to see our jewelry finished!
Michelle Williams
00:39 29 Dec 21
This was first time here and I DEFINITELY will go back. The woman that helped us was very helpful and very nice. Great place!
Tom Nowak
23:46 24 Dec 21
It was another great experience. I received the help I was looking for . And everyone there is so nice.
Eric Walker
20:16 24 Dec 21
Very nice people it truly was a pleasure shopping at The Jewelry Center must say I will be back..
Tyler Sayas
19:51 22 Dec 21
I purchased an engagement ring from here and found out the prices were way more reasonable than all the other stores you always hear ads for. Was a pleasure working with Vicki Zahn while we were there. We went back to purchase the wedding bands for the ring as well and used the layaway program which worked out perfect for us. No pressure at all. Also a cool thing is we received gifts when stopping in some times and they always do free ring cleaning. Overall excellent experience and customer service upon every visit. Highly recommend along with there warranty and trade up options its the place to go for all jewelry needs. I would not go anywhere else from now on.
Tom Rolfson
03:11 22 Dec 21
Linda and the whole staff are immediately on the spot with a warm welcome but NOT the swooping-in of vultures that some stores have. I went in with a small and ultimately low-budget job, but was treated with same level of service I've received while buying diamonds directly from DeBeers{literally). This has me convinced they will be my local "go to" store.
David Treworgy
21:23 21 Dec 21
I used the watch battery replacement by mail service. It was excellent. Total cost was $19.99 total, including round-trip postage. The price was the same or better as I can find locally, and much more convenient to pop the watch in the mail than have to drive to a local shop and wait. Communication was flawless, including sending of a prepaid postage label, updates on receipt of the watch, and easy online credit card payment, and then clear, professional PDF receipts provided.
cody ignagni
22:47 11 Dec 21
Go see Kathy for any of your jewelry needs!! Great customer service and wonderful person to talk to in general!!! Thank you Kathy!!
Timothy Gabriel
20:09 09 Dec 21
John Ehrmann and Jean Zimmermann are the most knowledgeable, customer oriented sales professionals in the Jewlery business. It will be a great loss to the Burlington community when John retires from the business.
john hirsch
23:49 04 Dec 21
Went in to have a few watch batteries replaced and the entire staff was so friendly and attentive. Definitely will be back to purchase from them.
Kathy Vos
22:33 02 Dec 21
I recently had my wedding bands repaired and also added some more SPARKLE to the set with small diamond bands, and Jeanne was so fun and knowledgeable to work with! I will definitely use their expertise when purchasing any jewelry or having repair work done in the future.
Casey Monroe
14:30 01 Dec 21
What a special place! Gorgeous and unique jewelry for any occasion, and I was thrilled to receive one of their giveaways - so generous and I love it! Thank you! I look forward to getting to return in the future.
Thomas Lechtenberg
03:35 19 Nov 21
I had a great experience at The Jewlery Center! Prices are very affordable and staff is extremely friendly and helpful. I would recommend this place for all Jewlery needs.
Robert Greene
00:38 15 Nov 21
I am 100% satisfied with my experience at The Jewelry Center in Brookfield. Linda, the store manager, worked with me initially to repair/replace a earring. She noticed my wedding ring was in need of repair which I appreciated. She did a great job of listening to us, providing suggestions, and we ended up with a piece I was hoping for. I love my new bling and couldn't be happier! -Suzy Greene
Kay Clement
18:41 13 Nov 21
Great service and staff was helpful in picking out a good strong but dainty chsin
Christine McFarlane
00:14 11 Nov 21
I love this store! I love that they are local, they are caring, they do amazing work, and they have such amazing customer service.Twice I took my wedding ring in, once to have it sized and once to have it soldered. They remember me and I'm not a frequent customer. They treat you like a real person, they do not view you as dollar signs. Absolutely amazing place!
William Coppernoll
17:08 10 Nov 21
Couldn’t be happy with the service John is the best I give John 5++++ stars.Bill Coppernoll
Erin Blanke
02:28 07 Nov 21
Linda and team at The Jewelry Center - Brookfield are simply wonderful. My family came in with multiple requests and, Linda made us feel so welcome and the process very easy. No doubt we'll return again for future needs!
Sherry Ahnert
22:19 03 Nov 21
Service was fast and honest. Prices seem a bit high but everything seems expensive these days.
Kelly Rausch
20:04 03 Nov 21
Amazing place with warm friendly welcomes. Took my wedding ring in for new prongs. They fixed the band and made it sparkle brighter than when I first got it! Great prices as well! Highly recommend!!!
Denise Bencriscutto
17:29 03 Nov 21
I went in for a new watch battery but during my very short wait, I got captured by their huge selection of interesting jewelry. After being allowed to try on anything and everything by a friendly and knowledgeable associate, I left with a smile on my face. On top of it, my watch which is tricky to service ran beautifully. All that for only $6.00! If nothing else, it’s a fun place to visit.
Karen Albee
16:18 26 Oct 21
The people who work there were amazing. No pressure, extremely helpful and i felt important. Found beautiful jewelry at a really good price
Julie Rezash
17:06 23 Oct 21
After looking for months and months I was able to find the perfect blue topaz ring! Most beautiful ring I have seen and thanks to Jean I am the proud new owner!
Sonia Hill
02:39 16 Oct 21
Took my ring for repair after I hit my hand on a door frame and I lost a surrounding diamond. The employee evaluated my ring and provided a quote on the spot. She informed me it would take a week to repair. Quote was reasonable. Took one week as promised. My ring looks amazing! Would definitely recommend this place!
Tee L'zee
15:58 14 Oct 21
Linda is a fabulous designer and an incredibly delightful person to work with! Great ideas, met all of my expectations, and went above and beyond. The whole team was delightful at every visit!!
Jonathan Fitts
20:33 13 Oct 21
My local watch repair shop in Maine was not able to help with replacing a crystal and fixing hands on a keepsake watch of mine. I found The Jewelry Center online and sent in my watch for repair. I was skeptical at first but just received back my watch and they did a fantastic job. I am totally satisfied with the service from start to finish. Highly recommend their service.
Jim Jacobsen
22:15 12 Oct 21
I had a great experience the staff was amazing to work with and gave many options !! Great job job to all ❤️❤️❤️!!
Erik Champion
21:07 09 Oct 21
The staff is amazing. We were able to design our own rings. They did it on our schedule (3 weeks) and stayed as close to our budget as they could. I highly recommend The Jewelry Center.
Bridget Horne
18:21 08 Oct 21
Took my wedding band and engagement ring in to be soldered. Absolutely perfect when picked up, they checked and tightened the main stone as well. 5 stars aren't enough. Everyone in this place is professional and kind and friendly. Will continue to use them for all of my jewelry needs, repairs and watch batteries.
Bill Uhlan
15:52 04 Oct 21
This service is awesome. I dealt with Joe, who by the way is missing from staff pictures, anyway he was great. Problems with my watch were not an easy fix, but he got it done expeditiously.I would highly recommend The Jewelry Center.Thanks JoeBill Uhlan
Jean Gruenert
16:03 28 Sep 21
Just picking up a ring that lot a stone. As Always great people and helpful
Don Marchelio
07:33 24 Sep 21
Fantastic place, amazing staff, beautiful rings!They were able to take a stone out of my great grandmother's ring and transition it into a beautiful setting for my soon to be fiancée, they were quick to answer any and all our our questions. Times that they did not have an answer they found it and called us up right away, from start to finish it was a smooth experience! Highly recommended them to anyone!!
Amanda Moeller
19:30 21 Sep 21
Great service. Knowledgeable staff. I would highly recommend. Cheap watch batteries.
Janet Lesko
19:31 18 Sep 21
Updating 9/17/21....Continuously, John and his stellar team never ceases to deliver the ultimate customer service! They are friendly and professional and are awesome! I LOVE this store! PLEASE never hesitate to stop in! They take a personal approach to each person who visits them and loyally treat each customer as a friend!
Alyssa Konishi
20:25 17 Sep 21
Very high quality work. I had my wedding and engagement ring soldered and engagement ring fixed up. It looked stunning!
James Williams
17:46 25 Aug 21
It was just a simple watch repair but only a few vendors in the area can fix a watch of this type but they did it quickly and efficiently and for a great price
Jennifer Sprenger
23:11 12 Aug 21
Received wonderful and gracious service from Jean. Had a ring resized, and they are working on my wedding set. Will bring all my future business here.
A J
01:25 11 Aug 21
My metal watch band became disconnected from the watch so I went in to the store to get it fixed. The watch repairman had left for the day, but the woman who helped me took the watch to the back of the store and fixed it in less than a minute, and did not charge me for the repair! I will definitely come back when I need to have the battery replaced.
Marilyn Dewey
01:51 05 Aug 21
Excellent place to do business !! Friendly, efficient, inexpensive.....Highly recommend!!!
Scott Harmeyer
16:00 04 Aug 21
I would highly recommend the Jewelry Center in Brookfield to everyone. What a great staff you have put together. Special thanks To Kathy for all your help. Expert service and a friendly atmosphere sure make a visit to your store an enjoyable experience.
Hannah Shilts
14:51 03 Aug 21
The Jewelry Center was the most amazing experience I have had, they are warm and welcoming and build a relationship with there costumers.I went into the Jewelry Center to have my grandmothers right reset and Linda was amazing to work with. She helped create my idea into one of the most beautiful pieces I have. I will be using this as a piece of my wedding and will be able to have this as an heirloom to pass down.Thank you so much for helping me and being a part of my big day!
A Molinski
17:35 28 Jul 21
The Jewelry Center in Burlington is wonderful. My watch crystal was replaced well before the promised date and the customer service from John and Christine was impressive.
Michele C
23:09 26 Jul 21
Beautiful Jewlery! I love this store so much. Everyone is very friendly, knowledgeable and helpful.
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