Shop Citizen Watches
Google Rating
5.0
Based on 4270 reviews
The Jewelry Center
5.0
colin briggs
1701799264
Great Customer Service. Sales Rep very knowledgeable, friendly and easy to work. Went above and beyond to meet customer expectations.
Brian Van Ruden
1701741295
Excellent customer service. I definitely like the personalized service. Will be making The Jewelry Center my go to store.
Micah and Amy Zastrow
1701718350
Came in with intent of purchasing a new chain necklace along with multiple pieces to be checked/sized/cleaned. Stacey was patient and so helpful! She took care of each item and when it came time to pick out a chain, did not pressure us into buying something more than what we needed. Always a great experience here. A++!
Brandon Becker
1701715319
Very quick and efficient watch battery replacement. Very nice store and staff as we visited from out of town.
John Lemke
1701704671
Terrific experience, excellent selection and service. Thank you Dean and all of TJC staff, so happy!!
Zane Ecklund
1701537438
Great experience here. My watch needed a new movement and the one installed here had an issue and I took it back and they fixed it again no muss no fuss
Ellen Johnson
1701466395
This is the go-to place for watch batteries and discovering beautiful, dazzling pieces.
Susan Jensen
1701451920
My fiance and myself were looking at wedding bands. We had no intention of buying anything right away, but there selection was so amazing that within the first 3 minutes of walking in, We found our rings. Mine was perfect with my engagement ring. They looked like they were made as a set. The prices were amazing!All the women were so friendly and knowledgeable and made us feel very welcomed. They even had a special on purchases and a little gift at the time for buying a diamond. We can't wait to wear our beautiful wedding rings! Thank you so much for all your help. We will definitely be back and will be recommending to others!
Richard Pitt
1701443084
Such an amazing business. Lori was super helpful and went above and beyond. I couldn’t have been more grateful and satisfied. Thank you!
James
1701438992
5 stars. Fantastic service, Kathy and Sunni were absolutely great with helping me get the engagement ring designed, made, and finally delivered. Very positive experience overall, Highly recommend this place!
Paul Hugo
1701369610
The clerk was helpful, very friendly, and not high pressure. A very positive shopping experience
Kurt V
1701369132
Lori Hintz spent whatever time she needed to do to help me find the exact necklace I wanted. She was a great help.
Antonio Rodriguez
1701289988
I had repairs done to a couple necklaces and they turned out great, very happy. Their jewelry is beautiful and the staff is very friendly & social. Very happy.
Jackie King
1701281505
Thomas is so professional and extremely nice to work with. Thank you Jewelry Center!
Linda Mack
1701226246
My new favorite jewelry store. Beautiful selection, great quality and a wonderful friendly knowlegeable staff. Love, love love my new ring!! Thanks!!
Katie Watson
1701217203
Another fantastic experience at Jewelry Center. Linda is not only extremely knowledgeable about the jewelry industry she is an outstanding person. She makes you feel like you are her most important client. Pleasurable as always.
Mark Smerz
1701212274
The staff there is awesome! Great selection and affordable prices. I've also had them do repair work and they did a perfect job!
Lena Hickey
1701194300
I had Beth help me with ring sizing my antique band and she was so sweet and helpful. I will for sure be back to Beth for any jewelry needs!
Charles Hardy
1701133623
Sales person was very personable and knowledgeable of jewelry. And helped me and my fiance with alternatives that fitted the budget we were looking for.
Maritza Rivera
1701107430
The service was good and the lady attended me provided me an excellent customer services.Happy Holidays🙏☃️🎅
Maxwell Dodd (D.O.Double D)
1701098378
This place is awesome and they helped me satisfy my needs in regards to helping my fiancé find the perfect ring. Beth is super legit and she is very knowledgeable. Good job everyone you’re all doing good.
Nick Vannettie
1701027254
Thanks again for the help…. Always a great place for jewelry repair and purchases.
Carolyn Grunfelder
1700945438
Linda was the kindest and most patient person. We had a wonderful experience!
Emily Lewein
1700938675
I just purchased 2 pairs of matching earrings. One for myself and one for my daughter. My first trip to the store they only had one pair in stock and Linda ordered a second pair which arrived much sooner than I expected. I can't wait for Christmas morning to gift the earrings to my daughter. Thank you all for a wonderful experience and beautiful jewelry.
Denise Goodman
1700852407
Very nice and friendly. I brought a ring in with a missing pearl. I had them add a black/gray pearl, it turned out beautiful!
Betty Altenburg
1700708416
I ha some jewelry repaired and am very pleased with the result and the service.
Adam Laskowski
1700686507
Walked in with just a general idea that I wanted to get a gold necklace for an anniversary gift and was greeted quickly by Mike who helped me pick out a great necklace in my budget, and my girlfriend loved it. Great experience here and would recommend to anyone.
J Chen
1700684638
First time customer. They are great. I had two older watches, a Luminox and a Tissot. They easily could’ve told me there were movement issues but a $12 battery replacement (for both) and I was on the road in 20 minutes. That is integrity right there. Thank you so much. I’ll definitely be back!
Jori Weiss
1700601832
They were so accommodating! We had gotten here late, like 5-7 minutes after they closed. They were still putting their stock away and my friend knocked on the door which they then answered. He explained that he had come a long way, which he had from Menomonee Falls, and they were gracious enough to let us in. We were only there to get a ring sized which we did, but they didn't have to open the door for us. They were extremely nice and helped us out AND the ring was done in a week!!!! Wonderful customer service!!!
Taylor Kennedy
1700563103
The Jewelry Center was able to fix my wedding band incredibly quick. The work was flawless and I felt even more comfortable knowing my ring was being repaired onsite instead of being sent off to some other location and taking even longer to get back to me.
Matt K
1700507438
Staff is always friendly and helpful. They have a good selection of jewelry and they service my watch needs in a timely manner.
Jennifer Schwingshakl
1700493648
Great job repairing the band on my father's class right fro 1947. Fantastic customer serve. Price of the repair was reasonable with a quick turnaround time.
Tonya Muraski
1700409252
Great place for shopping, maintenance and repair. They have a super awesome selection of new and vintage jewelry!
Shirley Humburg
1700261006
The ladies at the Jewelry Center were awesome in assisting me with selling my jewelry I no longer wear. They were very friendly and I would highly recommend checking this place out if you have jewelry to sell.
JDL JTK
1700258466
I recently brought my wedding ring in for repairs and The Jewelry Center fixed it within a week and for a very fair price. It was shined up and looks brand new ! Highly recommend
Sheila Mcgown
1700252238
Treated well. Vicki stopped what she was doing to help me. Was so friendly and helpful loved it. Treated me with respect and kindness. Thank you so much for helping me get in debt. Lol
Jessie Sciara
1700241361
Vicki was absolutely amazing. So kind and helpful. The prices here are very reasonable for both purchase and repairs. Highly recommend.
Julie Callahan
1700228646
Very friendly and patient. Great customer service. Lori is always so sweet and takes her time with you
Ashlyn Brey
1700177052
I could not be more impressed or satisfied with the quality and service that I received from The Jewelry Center in Burlington. Their staff was kind, attentive, and resized my engagement ring with care. I could not recommend them more!
Leon Glowacki
1700171912
My ring hasn’t looked this good since our wedding day! Thanks Mike and staff!
Donna Pedersen
1700060868
These people are so warm and welcoming. The service and quality is the best. Don't hesitate to bring your jewelry needs here!!
KIM D
1700005764
I just picked up the most beautiful ring! I had a very good experience and when I need a special gift in the future, the Jewelry Center will be my go to place!
Ahdea Jarvis
1699896543
The staff at the Jewelry Center were helpful and knowledgeable but mostly they were friendly kind and fun! I recommend shopping there if you want fair deals along with great service!
Kurt Lassig
1699753785
Thanks for the help with the many many watch batteries! Also very happy with the jewelry purchase.....big hit!
Peter Flessas
1699721051
They repaired my late father's vintage wrist watch. I'm very happy to have it working again. Thank you!
Roseann “LEXI” Way-Nollette
1699674692
I had my ring resized. They did a great job and the price was very reasonable.
Sandy Dearing
1699550163
Everyone at the Jewelry Center is wonderful! I Have been shopping at the Brookfield location since they opened. They are always willing to go the extra mile.
Scott Thomson
1699462705
Had my ring resized and refurbished. I couldn’t be more pleased! Very reasonable price too.
Lynne Cramer
1698951168
Hubby bought me a ruby and diamond ring for our 40th wedding anniversary and it was gorgeous but a little small for my finger. I took it back to the store and in a week it was resized to fit perfectly. All at no extra charge, I might add.What a great experience!
kelli blue
1698689510
Wonderful service (even if it's just a battery on a cheap watch!) and lots of fun sparkly goodies to look at while you're waiting! (GOALS) Will definitely be back! 👍💍
Barb Juran
1698686591
Lori was amazing to work with! We will definitely use her for all future jewelry needs. Everyone in the store was friendly and helpful.
Lynn Nelson
1698524177
Katherine was very helpful in finding exactly what I was looking for in a birthstone ring and also having them create a matching necklace.
Kim Dempsey
1698514687
Always great service and leave with a new piece of beautiful jewelry from the Jewelry Center! I love their wide array of choices & fun events throughout the year!Today was another great Estate Jewelry event! It was so nice to see all the pieces from each store for the event! Excellent service, and great selection!
Sarah
1698342091
SO NICE. Easy and pleasant! Definitely will be back if I ever need a new piece or repair!
Monica Welke
1698175141
This place is so friendly - they have beautiful cases of gorgeous jewelry too.Highly recommend !
Caden Reece
1697930376
Lori and staff was super helpful and accommodating throughout the purchase process.
sharon bonnell
1697917100
We took some items in for appraisal and to have a ring resized. They were so nice,friendly and helpful. We would recommend them!
Dennis Prince
1697909057
Even though the store was very busy, my simple watch band adjustment was done with attention to detail and professionally.
carl chernouski
1697846952
The staff is friendly, attentive, and very helpful. Great small business!!!!
Aaron Cook
1697828553
My experience here was wonderful. Extremely helpful and friendly staff created our wedding rings with perfection. Nothing but good things to say and I am looking forward to a return visit on our anniversary!
Jason Krause
1697558546
Sunny helped me find the perfect engagement ring. She was amazing in narrowing down their selection and knew exactly what worked best. Made the whole experience easy and relaxing!
Nathan Simons
1696963187
Stacey was absolutely fantastic to work with. She helped me through the entire process and I wasn’t worried one bit. Thanks for everything!
Migdalia Correa-Huertas
1696950451
Always have an awesome experience when Stacy helps me find what I want. Would definitely recommend sending friends and family to purchase the best jewelry store around.
Isabelle Kaboski
1696683132
I came in to do some adjustments to my wedding band, and the staff was extremely helpful and super friendly! I know my go-to jewelry store, everyone there was wonderful!! Exceptional service!!
De'Angelo Tatum
1696629424
They were able to redesign some custom jewelry I had into something better for me.
Andrew Musial
1696450904
I needed to replace all the batteries in my 6 watches and I had an excellent experience throughout the whole interaction! Stacey Cheney was very nice, professional and quick!I will be shopping here in the future and I recommend you to do the same.
Deb Storts
1696017870
I had some repair work done and also purchase a piece of jewelry. The staff was very friendly and helpful and the work was high quality. Linda really listened as I described what I was looking for and I ended up with the perfect piece of jewelry. Thank you!
Olivia Juel
1695506684
Great people, really friendly. You can definitely tell they truly care about making sure you get the ring you want. Would recommend to anyone I know
Shop Citizen in the Milwaukee Area
The Jewelry Center is an official Citizen Elite Retailer! We are one of only 400 stores around the globe to reach this special status, and are able to have first access to current and exclusive Citizen watches. If there is a specific watch you are looking for, please feel free to text us a photo and we’ll be happy to assist!
What Makes Citizen Watches Special?
Citizen, a trusted name and brand leader in the watch industry for over 100 years, is known the world over for its uncompromising values: technical precision, innovative mindset, quality craftsmanship and design excellence. The first to create quartz crystal and titanium timepieces, Citizen was also an early pioneer in advocating for the environment, launching the first light-powered watches with proprietary Eco-Drive technology in 1976, thus adding eco-mindful as a core value.
Citizen’s Mission
For more than a century, Citizen has created watches while adhering
to a simple yet revolutionary challenge: to think about power differently
by imagining how it can help the world, rather than harm it. A pioneer in watchmaking and innovative technology, Citizen has been creating timepieces for all the citizens of the world to cherish and enjoy for more than a century. Since 1918, we have promoted this inclusivity through excellence, creativity, and a deeply rooted respect for craftsmanship.
